Shipping policy

SHIPPING & DELIVERY

We’re so excited to get your Deserve Co order to you.

PROCESSING

Orders are typically processed and shipped within 2–4 business days.

Orders are not processed or shipped on weekends or holidays.

Once your order has shipped, you’ll receive a confirmation email with tracking information.

SHIPPING

We currently offer shipping to select destinations worldwide. Available shipping options and rates are calculated at checkout based on your location and order.

Delivery times are estimates and begin once your order has shipped. Deserve Co is not responsible for delays caused by the shipping carrier, weather, holidays, customs, or other circumstances outside of our control.

INTERNATIONAL ORDERS

International orders may be subject to customs duties, taxes, or other fees imposed by the destination country. These charges are the responsibility of the customer.

International delivery times may vary depending on the destination and customs processing.

LOST, STOLEN, OR DELAYED PACKAGES

Once an order has been shipped, it is in the care of the shipping carrier. If your tracking information shows that your package has been delivered but you cannot locate it, please contact the carrier directly.

If your package appears to be lost or significantly delayed, please contact us at hello@deserveco.com and we’ll do our best to help.

INCORRECT SHIPPING INFORMATION

Please make sure your shipping information is correct before completing your order.

Deserve Co is not responsible for orders shipped to an incorrect or incomplete address provided at checkout. If a package is returned to us, additional shipping charges may apply to resend it.

QUESTIONS?

We're here at hello@deserveco.com.